SCORE: Build Your Business – Learn Master Follow-Up & Create Loyal Clients

Most sales training stops at the close, but that’s exactly where the real money starts. In this engaging, high-impact webinar, sales strategist and CONVERT Method creator Stefani Havel reveals the most overlooked and profitable piece of the sales process: Touch, the art of intentional follow-up after the sale. Whether you’re a solopreneur, small business owner, or sales professional, this presentation will rewire the way you think about follow-up, loyalty, and referral generation. In 2026 and beyond, being top of mind is the foundation of a sustainable, referral-driven business. With stories, scripts, and practical tools, Stefani will show you how to stop ghosting your own clients and start creating systems that build trust, boost retention, and unlock the referral power already sitting in your inbox.

Learning Outcomes:

• Understand why clients don’t come back and what to do about it

• Ask for referrals in a way that feels generous, not salesy

• Use simple follow-up scripts and automation ideas immediately

• Build a 5-touch post-sale strategy to boost retention and revenue

• Take Stefani’s Sales Archetype Quiz to personalize your follow-up style

Bonus Takeaway for Attendees:

All participants will receive a link to download Stefani’s Follow-Up Toolkit, plus access to her Sales Archetype Quiz to personalize their next steps.

The Facilitator for this Workshop is Stefani Havel. Stefan is a sales strategist, also known as the Client Conversion Queen, and creator of the CONVERT Framework, a 7-step process that transforms conversations into contracts. With 25+ years of experience leading high-performing sales teams, she helps business owners and professionals sell with connection, confidence, and clarity, without awkward scripts.