Madison College Leadership Series: Managing Conflict & Difficult People

In a collaborative effort between the DeForest/Windsor Chamber of Commerce and Sun Prairie Chamber of Commerce, we are once again excited to offer an exceptional educational opportunity for you to explore and expand upon your leadership skills and network with fellow members from across the Chambers and our communities. Our partners at Madison College have worked with us to create a short and impactful Leadership Development Series, highlighting the latest skills and behaviors associated with some of the most common leadership practices and competencies integral to the success of any business and organization.

Here’s how it works: presented in a hybrid learning format, participants will be exposed to some of the latest practices around several key foundational leadership competencies. Delivered first in a virtual online asynchronous learning module, members will then be invited to share in a facilitated on-line LIVE coaching session with their peers, led by the leadership development instructional team from Madison College. The free-flowing narrative will leverage the material from the online module, and incorporate the working knowledge, experiences, and insight of experienced leaders and practitioners. We’ll dive into the most effective actions and thought processes of great leadership; how to handle conflicts & difficult situations within the workplace; explore what effective communication strategies and practices look & sound like; address the transition from individual contributor to leader; and examine how we manage every-day stress, all thru interactive sharing and scenario-based situational leadership coaching.

Interaction and contribution are key, as you get out of it what you put into it! Bring your thoughts, questions, ideas and experiences into the conversation as we address common themes in leadership and what works (or not) across a variety of industries and organizations.

You may sign up for one, two or all five modules, whatever works into your schedule. Topics will be made available every week, starting with the release of the online learning modules. Links to the online modules will be sent to paid participants a few days before the beginning of the series. Take a look at the schedule to see what works for you:

Module	Online LIVE Coaching session
The Essentials of Leadership	October 2nd: 8:15 - 9:15am
Effective Communication	October 9th: 8:15- 9:15am
Peer Today, Boss Tomorrow	October 16th: 8:15 – 9:15am
Managing Conflict & Difficult People	October 23rd: 8:15 – 9:15am
Stress Management	October 30th: 8:15 – 9:15am

• Managing Conflict & Difficult People – Be able to identify potential conflict situations, and the root causes of friction between people, processes and ideas that go in opposite directions. Look at the barriers to resolving conflict, and how to develop and implement strategies that move you towards a cohesive team environment. Know the ‘difficult people’ in your life, how to connect with them in a collaborative manner, and make a conflict work for the benefit of all.

Other Upcoming Sessions:

• Stress Management (10/30) – Learn to recognize the signs, symptoms and triggers of stress and steps to manage it. Take a deeper look into your own personal triggers and recognize the indicators of stress in those around you. Explore coping mechanisms and the effects that stress has on individuals, teams and others. Learn to better manage ‘the self’ and to be a support mechanism in managing anxieties and life’s unexpected challenges.

Online self-paced module will be made available by the Monday preceding the pre-scheduled online LIVE narrative roundtable. Participants MUST be signed-up and payment received prior to the release of the online self-paced module and participation in the virtual narrative sessions.

Pricing Structure: