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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART:20260521T233000Z
DTEND:20260522T010000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:SCORE: Learn How To Create A CRM & Use A CRM To Grow Your Business
DESCRIPTION:Small Business Customer Relationship Management Basics\n\nEverything can be right about your business model but at the end of the day\, you still need customers. In this workshop you'll learn all about what Customer Relationship Management (CRM) is and isn't.\n\nTopics to be covered include:\n\n      What is CRM\n\n      Why CRM is more than just software\n\n      What CRM does\n\n      How CRM can help you obtain new customers or improve existing customer relationships\n\n      How CRM is evolving within the context of the AI revolution\n\nRobert W. (Bob) Starinsky is a seasoned business professional with over 40 years of practical business experience having served in the banking\, manufacturing\, consulting and contracting industries. He has held positions in Accounting and Finance\, Operations\, Distribution and Materials Management\, Product Management and Business Development.\n\nBob is a twice-published author\, a former business educator and is currently a business management consultant. Bob holds an Associate's degree in Marketing and Merchandising\, a Bachelor's degree in Organizational Behavior and Personnel\, an MBA degree in Finance and a Master's degree in Accounting. Bob is a Certified Computing Professional (CCP) and is a member of the Association of Small Business Consultants (ASBC) and is and an Accredited Small Business Consultant (ASBC).
X-ALT-DESC;FMTTYPE=text/html:<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;"><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; font-weight: bolder\; margin: 0px\; line-height: 28px\;">Small Business Customer Relationship Management Basics</span></p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;">Everything can be right about your business model but at the end of the day\, you still need customers. In this workshop you&rsquo\;ll learn all about what&nbsp\;<span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; font-weight: bolder\; margin: 0px\; line-height: 28px\;">Customer Relationship Management (</span>CRM) is and isn&rsquo\;t.</p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;">Topics to be covered include:</p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;"><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&middot\;</span><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;</span>What is CRM</p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;"><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&middot\;</span><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;</span>Why CRM is more than just software</p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;"><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&middot\;</span><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;</span>What CRM does</p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;"><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&middot\;</span><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;</span>How CRM can help you obtain new customers or improve existing customer relationships</p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;"><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&middot\;</span><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;</span>How CRM is evolving within the context of the AI revolution</p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;"><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">Robert W. (Bob) Starinsky is a seasoned business professional with over 40 years of practical business experience having served in the banking\, manufacturing\, consulting and contracting industries. He has held positions in Accounting and Finance\, Operations\, Distribution and Materials Management\, Product Management and Business Development.</span></p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;"><span style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\;">Bob is a twice-published author\, a former business educator and is currently a business management consultant. Bob holds an Associate&rsquo\;s degree in Marketing and Merchandising\, a Bachelor&rsquo\;s degree in Organizational Behavior and Personnel\, an MBA degree in Finance and a Master&rsquo\;s degree in Accounting. Bob is a Certified Computing Professional (CCP) and is a member of the Association of Small Business Consultants (ASBC) and is and an Accredited Small Business Consultant (ASBC).</span></p>\n\n<p style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, &quot\;sans-serif&quot\;\; font-size: 20px\; line-height: 28px\; color: rgb(70\, 70\, 72)\; margin-block: 24px\;">&nbsp\;</p>\n
LOCATION:Webinar
UID:e.2844.10441
SEQUENCE:3
DTSTAMP:20260422T011058Z
URL:https://business.sunprairiechamber.com/events/details/score-learn-how-to-create-a-crm-use-a-crm-to-grow-your-business-10441
END:VEVENT

END:VCALENDAR
